Gabriel Stanford-ReisingerAlan Wake 2 developer Remedy Entertainment has addressed some issues PS5 players are facing when attempting to access their pre-order bonuses, and it’s looking kind of grim for many.
The Finnish developer took to Twitter to address the missing pre-order bonuses. Apparently, these issues aren’t able to be fixed on its end, and will require the player to take matters into their own hands. The two methods the developer suggests are to try using the restore license option buried behind a couple of menus.
- Settings > Users and Accounts > Other > Restore Licenses
If that doesn’t work, the only option is to reach out to your local PlayStation support and resolve it there. Unfortunately, some places in the world lack local support, and those that do often find their tickets ignored or met with confusion about the issue. Needless to say, this is a very messy situation for everyone involved.
We have looked into the reports of missing Alan Wake 2 pre-order items on PlayStation 5, and if you are one of the people affected by this, you need to contact your local PlayStation support to get this issue resolved. pic.twitter.com/9yrGfrAmWl
— Alan Wake 2 (@alanwake) November 3, 2023
What do you think? Have you been affected by this missing pre-order bonus fiasco? Let us know below!