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BioWare Bosses Gone, Pachter Blames “Whining” Gamers

BioWare is currently working on Dragon Age III and there's every chance we'll see a new Mass Effect at some point.

But bosses Ray Muzyka and Greg Zeschuk have announced their departure, and analyst Michael Pachter thinks he knows why. In a recent Pach-Attack episode (which is well worth a look), the Wedbush Morgan analyst pulled no punches, saying Muzyka and Zeschuk's leaving means future BioWare products "just won't be the same." And who's to blame? The "whining fans," who freaked out over Mass Effect 3 . Said Pachter:

"That really could’ve been the straw that broke the camel’s back for the doctors. I think you guys who were out there whining vocally about how BioWare screwed you out of a happy ending, should really look in the mirror and wonder how you’re not getting anything like those games again with the doctors gone. You might get good games, they won’t be the same. That is like making a Godfather movie without Coppola being involved. It’s just not the same.

Your whining just pisses everybody off. It pisses off creative people. You’re not getting any enjoyment out of that. You have lost two super creative guys. You chased them off. Shame on you."

While it isn't necessarily the lack of a "happy ending" that annoyed gamers, I take his point. I and many other journalists and industry people were embarrassed at the hostile and altogether overly entitled outcry from gamers concerning the ME3 issue, and I've made it plain I have zero respect for the ME3 fan base that reacted in such a fashion. I'm not saying this contributed to the departure of Muzyka and Zeschuk but Pachter is 100% correct when he said that such whining "pisses off creative people."

It's important to have a voice. It's also important to shut the hell up when you're blatantly being selfish, nasty, and downright adolescent about a video game. More having fun, less complaining. Thanks.

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Lord carlos
Lord carlos
11 years ago

Ha
All the whining over Resident evil 5(tank controls ect.)made capcom change things up for resident evil 6 like HUD layout,upgrades,inventory & hell even the producers & music director who were there since resident evil 4…..and what did we get???….more WHINING.
I'll give this mass effect thing a go when the collection is released on one disc!

ace_boon_coon
ace_boon_coon
11 years ago

RE6 is terrible. The zombies shoot now; That's not good. They could have gotten rid of tank controls. Just look at dead space.


Last edited by ace_boon_coon on 10/8/2012 1:06:55 PM

Vivi_Gamer
Vivi_Gamer
11 years ago

Didn't that happen in the later areas of RE4 & 5 too? I do agree that it is annoying though.

Lord carlos
Lord carlos
11 years ago

ACE
A zombie learned how to shoot in Day of the dead so i dont see the prolem there,its mostly just aimed in your general direction anyway.
Ultima
Technically the enemies in re4 & 5 are not zombies but a body snatchers type deal with parasites. Knit picky i know 🙂

Comic Shaman
Comic Shaman
11 years ago

Listen, if you're a creator, you have two options here with a situation like this.

1) Expect a sweeping change in the way fans express themselves to suddenly manifest.
2) Learn to roll with the punches.

I'd work on 2, myself.

This is not a spoiled gamer thing. This is not a Mass Effect community thing. This is not even an internet thing. This is how passionate fans have always, always reacted when they are disappointed.

Ballet fans rioted in Paris in 1913 when Stravinsky's first performance of "Rite of Spring" played. Rioted in the streets. BALLET fans, mind you… if there was ever a high-brow crowd, it's ballet fans.

Folks have been throwing tomatoes at the stage since the dawn of entertainment. No quantity of editorials or blog rants will change that truth. Creators have to learn to deal with it the way they always have — take your shots and move on to the next project.

PoopsMcGee
PoopsMcGee
11 years ago

Well said.

No use whining about whiners…

Beamboom
Beamboom
11 years ago

Good post, Shaman. Interesting point.


Last edited by Beamboom on 10/8/2012 12:34:34 PM

556pineapple
556pineapple
11 years ago

I agree. There have been riots at ballets, theaters, and operas for hundreds of years. Hector Berlioz's Benvenuto Cellini was met with riots and anger, and even the musicians performing it said it was impossible to play. It even continues to this day, albeit in larger scope on a smaller scale. Whenever a veteran band releases a new album with an altered sound or style from before, fans get all ticked off. The difference we see is that in every case, except BioWare's, the creators did not re-do or amend their work to appease their fans. They held their ground and said take it or leave it. I'm afraid that BioWare has now set a precedent that reinforces the selfish ideals of this already entitled generation.

We need more people like Pachter to shamelessly tell people how it is. It may not change society at a whole, but maybe it will at least open a few eyes.

Ben Dutka PSXE
Ben Dutka PSXE
11 years ago

You make no point, my friend. None whatsoever. Just because the riots and the tomatoes happened doesn't make it okay. The riots weren't okay. Such hostile, violent, and immature reactions – regardless of the crowd in question – aren't okay.

War is something that happens all the time in history, too. Doesn't mean it's okay.

Edit: I would like to add that I'll bet every penny I own that I could dig up newspaper editorials reacting to behavior of those ballet fans, and I guarantee the writers would call out such reprehensible behavior as journalists correctly did with the ME3 fiasco.

There's only one proper response to any of that- Grow the fu** up.


Last edited by Ben Dutka PSXE on 10/8/2012 1:10:46 PM

WorldEndsWithMe
WorldEndsWithMe
11 years ago

Thank you Shaman, my response to Pachter and those who think people that expect what was promised them for their money are somehow "entitled" need to grow up and get over themselves.

Comic Shaman
Comic Shaman
11 years ago

You're correct, Ben, that it doesn't make it okay. I am 100% with you on that.

What I am saying is that from a creator's perspective, you have a choice at how to handle it. I speak from experience. I have been on the receiving end of inappropriate, whiny feedback from people who didn't give a rat's ass that I put my heart into my work.

From the creator's perspective, you have a choice. You can stick with it, or you can pack it in. Because right or wrong, you ain't changing fans.

If Patcher is right and Muzyka and Zeschuk really did quit over fan feedback, then I don't have a whole lot of respect for that decision. I think Patcher is probably wrong, though… it has been known to happen.

Ben Dutka PSXE
Ben Dutka PSXE
11 years ago

I understand that. But if the fans have every right to be disappointed, the creators have every right to be disappointed in the way those fans expressed their dislike. If the creators feel like they're only catering to a bunch of ungracious children, I can see them becoming awfully disillusioned with the whole thing.

Beamboom
Beamboom
11 years ago

It's not a question if one have a *right* or not.
Shamans entire point, at least how I understand it, was only that it's how fans always have behaved and as an artist you just have to be prepared to tackle it, rightfully or not. Only that.
And I think that is a pragmatic but good point.

Does it justify anything? Nope. And it's not like I disagree with your sentiment, Ben. As a Bioware fan I find this whole story to be really painful. But Shaman did put it into an interesting perspective, at least for me. 🙂


Last edited by Beamboom on 10/8/2012 2:30:08 PM

xenris
xenris
11 years ago

I had people complain about fight scenes I choreographed for theatre after I was praised for making their Hamlet fights unforgetable. I mean its not the same but yeah it sucks having people say your prior work was better but you know what. I looked at videos and realised wow what was I thinking.

As a game developer you have to be able to be humble enough to take both criticism and praise, just like any creator does.

Here is the thing and its my only problem with the whole ME3 thing. The doctors, casey hudson, and others FLAT OUT LIED about what ME3 was going to be. It was a bunch of PR nonsense. So passionate fans got upset, and some overly zealous fans got a little too worked up with threats etc.

I'm not saying the threats were justified or anything like that. All I'm saying was the huge disappointment with long time fans definitely was and not everyone who was pissed exploded with rage.

I'm not mad at the devs in this case I'm mad at EA, because the obvious influence they had on ME2 and ME3 from ME1 is obvious and people who haven't played it will soon discover what I'm talking about. Or not but the fact is people loved ME1 for being a space opera RPG with slight shooter mechanics, and were really upset when it got flipped around with the sequels.

I am pretty sure the doctors left because they are tired of the industry and EA. The drop in quality from Dragon Age 1 to 2, and ME1 to 2 is pretty obvious to old bioware fans.

I mean I remember fans complaining about things with baldurs gate games. Your going to get complaints and leaving the industry because of something that has happening forever is suspicious. Either the doctors have no spine to deal with criticism or and much more likely they were sick of EA getting their hands in their creative process.

Akuma_
Akuma_
11 years ago

One thing people don't seem to take into account, is that modern society now has a cancer, it goes by the name "Trolls".

There are people who live their entire lives now trolling the internet. Look at 9gag for example? These people are pathetic losers, the kind who are probably worthless pieces of crap in real life, so they take their anger out from behind a keyboard, they consider themselves keyboard warriors.

I need not rant any further on the topic, we have all had our taste of them.

The point I am trying to make is that whenever we see a bunch of people complaining about something (such as ME3) there is no way to know how many of those people actually do feel that way, or whether they are just jumping on board to be a part of the crowd, or just for the fun of being trolls.

Everyone needs to remember that, taking community feedback into account is one thing, and sure they have every reason to be disapointed at the communitys hatred, but they should not have taken it to heart so much.

Jawknee
Jawknee
11 years ago

LOL!

Vivi_Gamer
Vivi_Gamer
11 years ago

I would like to shake this mans hand. The revolt against the Mass Effect 3 was down right appalling. Fan's quite simply do now have the right to bully developers into tweaking a games story to there needs. If there was a massive flaw in the gameplay I might even accept that. For instance if there was a game full of bugs, the developers serve it. But to complain at the story arch is just wrong.

The problem is the internet has given the public a voice and because of this they abuse it. A bunch of 'fans' who have no experience within the industry should have no control what-so-ever on the development of a game. They didn't go through the education and training all the development teams have gone through to be a part of it. They should not be criticized by a bunch of lazy, loud mouths.

But it's not just unfair on the developers. I have to say it really makes me embarrassed to be a part of the gaming community. I do not want to be a part of a culture that whines and moans. While I like a lot of the people on this site, you look at the comment sections on all the IGN topics and it really is embarrassing, they just go on senseless tirades or post irrelevant points all the time. I'm not saying all the gaming community is like this… but it does seem like a majority unfortunately.

I still never understood how this was a bigger issue than PS3 owners never getting to experience the 1st game. To me that was a much bigger issue, I cannot just start as series from the 2nd game, especially a heavily story driven game like Mass Effect. But everyone else seemed to look past that, so I am even more surprised on how they brought this issue up, at least my complaint was genuine and not just being an immature loud mouth who thinks they can control everything in life.

To me this is one of the worst moments in history for gaming. I will forever look upon this series and the majority of it's fans as spoilt.

TheHighlander
TheHighlander
11 years ago

I don't get this at all. The folks behind the games should not be punished because a vocal minority get's their kicks trolling the Internet about their annoyance over some aspect of a game that they feel is wrong. Game makers need to stand up for the artistic integrity of their games and ignore the ramblings of the Internet hive mind – aka "The Eye of Mauron" to it's own devices.

Burnout Paradise fell victim to this. The guys at Criterion got into trouble with EA because their vision for their game ignited whiny gamers across the internet, and those whiners made noise that was far greater than their numbers would lead you to expect. Burnout Paradise was made easier and 'dumbed down' as a result. NFS Most Wanted looks like all the 'lessons' of that experience have been taken on board with all cars being available from the start instead of you having to earn them as you go.

Now, I don't have a problem with gamers complaining about the lack of support for a game, or the cynical provision of DLC that's already on the disc waiting to be unlocked. There are good consumer rights reasons for those complaints. But whining about a game being too hard, or that someone that plays it for 200 hours has a car you don't have on day 1, or because you don't like the ending, or because the character's boobs aren't big enough (or are too big), etc… That's just whining and game makers should ignore it completely.

Ben Dutka PSXE
Ben Dutka PSXE
11 years ago

Absolutely. Just ignore the few idiots and move on. Bowing to whining is beneath the guys at BioWare so I HOPE that isn't why they left.

Vivi_Gamer
Vivi_Gamer
11 years ago

It was a bit more than simply whining though, there were campaigns and even charities rising against them, because of the internet 'fans' revolted against them very strongly. The internet gives any senseless moron a voice where they raise their opinions like they rule the world. It reminds me of that scene in Annie Hall where Woody has the snobbish film lecture behind him rambling on screaming his opinions in everyone's ear only multiplied beyond millions.

I cannot blame Ray Muzyka and Greg Zeschuk at all for leaving. I have tremendous sympathy as they did not deserve the backlash they got one bit.

Underdog15
Underdog15
11 years ago

I dunno, Ultima… I don't think excessive whining somehow graduates into a higher form. It's just tenacious whining.

On the other hand, I do think from the sounds of it when it happened, that Bioware did briefly lose sight or forget exactly what it was they promised people. In hindsight, it would have been better to just not have promised anything. That was a logistical error on their part. It's hard not to expect a backlash in those situations.

The hype-monster is what's to blame. Too many details and promises before release is never a good idea. Case in point….

If I created the game, I'd first be ticked at the PR staff who hyped and helped promise a tall order. (Look back… those promises are pretty steep for the technology involved!) Second, I'd be ticked in general that no one could appreciate work I am clearly proud of. I'd feel like quitting too. I probably wouldn't, but I'd definitely sulk for a month or so. lol

Eh, I dunno. I'm torn between the two camps. They both have legitimate points. Fans definitely over-reacted, as I'm fairly certain it was not a bad game. But Bioware clearly bit off more than they could chew with their adverts. That was an oversight. Perhaps a bit too prideful.

Of course… putting myself in ME fans shoes… FFXIII-2 has a shitty ending as well… even with the secret ending and all paradox endings…. I felt ripped off, too.

Killa Tequilla
Killa Tequilla
11 years ago

Highlander, you have to understand that some of these developers, with their sweat, blood and tears work very hard to get these games out on due date. Who knows how hard they had to work or if they even slept. Heck, I myself would have left after having put hard work into something just so no one can appreciate the final product.

TheHighlander
TheHighlander
11 years ago

Killa, I completely understand the hard work that they put in and have great sympathy for the way they must surely feel when the voices of 5000 anonymous Internet critics are whining in their ears like a chorus of Harpies. I just think that at the end of the day, you kind of have to expect that reception now, and ignore it. Otherwise you may as well give up artistic vision and make games by committee and focus group.

Snaaaake
Snaaaake
11 years ago

Guess sometimes, it's not the consoles or any hardware or software that's limiting the developers potential.

Sometimes it's the fans.

pillz81
pillz81
11 years ago

And many times, it is the publisher that is limiting the developers potential.

Kowtowing is kowtowing. Whether it is EA putting pressure on the devs to change this or that of a game, or the whiney little girly men, using outcry to force the dev to "make amends" to them.

I guess who, what and the way you put pressure on the devs matters as well.

ace_boon_coon
ace_boon_coon
11 years ago

I agree sometimes things get out of hand, but fans should have the right to voice their opinion especially if they're spending their hard earned cash. Real fans should not have to deal with games that are dumbed down way too much. RE6 is the latest example.


Last edited by ace_boon_coon on 10/8/2012 1:10:44 PM

WorldEndsWithMe
WorldEndsWithMe
11 years ago

Damn right.

SirLoin of Beef
SirLoin of Beef
11 years ago

Indeed. Players should be able to voice concerns about the games they're paying for. However, from the things I've read over at the BSN (BioWare's community site), a number of people went too far with their rantings, etc.

WorldEndsWithMe
WorldEndsWithMe
11 years ago

I understand, but when lunatics take it too far and start sending in death threats, it's up to the adults in the room to rise above it and not get dragged into the gutter.

My big question regarding all this: "WHO ARE THE PROFESSIONALS HERE?"

Ben Dutka PSXE
Ben Dutka PSXE
11 years ago

You can always voice your opinion. Death threats, boycotts, and freaking out with offensive, childish rants is not how you voice a mature opinion.

Nobody ever had any issue with gamers expressing their displeasure. I never once said they weren't allowed to do that. What people had a problem with was HOW they went about expressing that displeasure.

In a word and to repeat- Embarrassing.

Snaaaake
Snaaaake
11 years ago

Voicing their opinion is one thing though.

But ME3 had it's reputation and popularity smacked with dirt just because some people simply point out that it's a bad game when it's not.

jdt1981
jdt1981
11 years ago

I'm glad you clarified that Ben because after reading this article I mistakenly got the impression that you were calling out ALL Mass Effect fans who expressed disappointment over ME3.

oldmike
oldmike
11 years ago

so you think boycotts are childish?
Here i was thinking that not giving them your cash was the only way to make a change

its the same with Fable 3 dont lie to me and think i will buy your games

they let me down with DA2 then ME3 with the endings they shipped with were a joke filled with plot holes and massive logic flaws

you can tell the guy that made the ending was not the same guy that did the rest of the games

ace_boon_coon
ace_boon_coon
11 years ago

If the guys can't take the criticism then they need to leave the indusrty all together. Bioware was good until they joined EA. Bioware is still good, but their gaes aren't as good pre EA.

WorldEndsWithMe
WorldEndsWithMe
11 years ago

He has no evidence; it's more likely they are just done with ME and want to move on.

BUT, if so, then GOOD. These guys ran the RPG out of Mass Effect and out of Dragon Age so they gotta go anyway. Games won't be the same? GOOD

Now, as far as the whining thing goes it has nothing to do with entitlement. This is a product that people pay for, the creators made claims. It's no different from when the ET game was lambasted except everyone has a voice now.

Creators can't be MADE to do anything, Ninja Theory isn't changing Dante back are they? Resident Evil isn't going back to horror is it?
Final Fantasy won't be good again will it?

Customers just tell what they want, that's it. They have that right, so get over it Pachter.

Underdog15
Underdog15
11 years ago

truth. For all those games mentioned.

Ben Dutka PSXE
Ben Dutka PSXE
11 years ago

See my post above. Having the right to express vs. how you express is it the point.

WorldEndsWithMe
WorldEndsWithMe
11 years ago

Until we are willing to crack down on freedom of speech, yes even stupid speech, we don't get to decide how people respond.

Ben Dutka PSXE
Ben Dutka PSXE
11 years ago

I didn't say we do. I said we can certainly decide on what's appropriate and mature and what's not.

Beamboom
Beamboom
11 years ago

… But was it these guys who thinned out the RPG out of those games? Or was those decisions made further down in the chain, while these guys focused on the main arc, story and characters?

I don't know, but I would guess the latter. But we'll see in time, what happens without these guys at the helm.


Last edited by Beamboom on 10/8/2012 2:21:17 PM

Ben Dutka PSXE
Ben Dutka PSXE
11 years ago

I'm not sure we'll ever know the correct answer to that, Beamboom. 🙂

BikerSaint
BikerSaint
11 years ago

World,

I'm not taking sides here, but some of the high-ups still at Bioware have also said that it was the reason both Bioware bosses left, so that's where Pac-man got his thinking from.

Also that they've both left the whole gaming scene for good, & are now intent on moving to other endeavors that aren't gaming-related.

Beamboom
Beamboom
11 years ago

It will be incredibly interesting to see the next few Bioware games in these regards. I know what I hope, but don't know what to expect, at all.


Last edited by Beamboom on 10/8/2012 3:11:53 PM

WorldEndsWithMe
WorldEndsWithMe
11 years ago

Okay, if that's the case then good riddance, there are dozens of talented people that are much more grown up who would like to have that job.

People complain about you screwing up? "Oh I'm taking my toys and going home!" Seriously? Come on.

Akuma_
Akuma_
11 years ago

The unfortunate thing about this is that none of us are really qualified to sit here and say that they were wrong for leaving BioWare for this reason. None of us have been in a situation where a AAA million dollar project you just spent a long time working on has been released and received death threats and the like because of it.

And if you have, then shame on you for being so disrespectful.

It is all well and good us sitting here complaining about them because they aren't mature enough to say "Okay, here is another death threat, no worries, what is next on the list?" Like seriously, you have no idea the kind of psychological toll that can take on a person until you have experienced it.

By sitting here whining about them leaving because they couldn't take the whining, makes us just as bad as the people who whined in the first place.

pillz81
pillz81
11 years ago

"By sitting here whining about them leaving because they couldn't take the whining, makes us just as bad as the people who whined in the first place."

Well look at this: Pots and kettles banging together.

tes37
tes37
11 years ago

I don't agree with Pachter. His reasoning sounds just as childish as the backlash from the fans. No amount of whining will get me to walk away from my passion. I hope Muzyka and Zeschuk's departure was for other reasons.

I'd be afraid to hire someone who just ups and leaves when the pressure gets a little heavy. They should be better than that.

RICHIECOQUI
RICHIECOQUI
11 years ago

This remind me when mafia 2 came out the fanboys started "Whining" that the grass on the ps3 verison of the game was not green!! Or the childish console war " the xbox 360 is more powerful then the ps3!!" WHO CARES!!

WorldEndsWithMe
WorldEndsWithMe
11 years ago

It doesn't remind me of those things at all.

CaptRon
CaptRon
11 years ago

Quite frankly if you make a sh*tty game you should be made aware of it. People have the right to complain. I think ME was garbage from the beginning and I don't give a damn about Bioware.. But if you can't handle critisism then get out of the business.

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