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Sony Says PS4 Issues Affect “Less Than .4% Of Shipped Units”

Yesterday, we learned of multiple concerning reports regarding busted PlayStation 4 consoles .

The issues seemed to revolve around the HDMI output, which eventually changed to a potential software problem. Sony hasn't detailed the exact nature of the issue, but they did provide IGN with the following update:

"A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.

There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction."

New electronic products often run into problems, which is why I always get the extended warranty if one is available. Of course, I find it just a tad comical that Xbox followers have the unmitigated gall to blast Sony for this; last I checked, the Xbox 360 was one of the least reliable products in all of consumer history, with most major retailers reporting defective rates between 30 and 40% at one time. That's just…obscenely bad. And I think there's a big difference between .4% and 40%.

Reports: PlayStation 4 HDMI Jack May Be Prone To Malfunctioning

Unfortunately, we're already hearing about defective PlayStation 4 units.

So far, the reported problems all seem to involve the HDMI output of the system, as IGN has reported .

An IGN retail PS4 console stopped outputting through HDMI after the user started downloading Netflix, and Kotaku's first retail system also had a faulty HDMI jack. Then there are some NeoGAF users who, thanks to the Taco Bell "Play the Future First" promotion, already have their PS4s. They're reporting similar HDMI-related output issues, which is concerning. So far, Sony has been responsive to warranty claims so the affected users are getting replacement consoles.

Even so, it's probably not the kind of press Sony wants. There are typically a few snafus with all new electronic hardware, but we were hoping that with the more conventional architecture, these systems would be mostly reliable. We'll have to see what Sony says about this HDMI problem.