While the PlayStation Network is back up and running and most of the fans have returned, Sony admits this is the only beginning.
Sony Computer Entertainment Europe boss Andrew House spoke to OPM during E3, and he first recognizes that Sony still has "a long way to go to restore consumers' faith in the brand" and it's important "to be worthy of that trust." As for the future, such an attack has made it plain: Sony must remain not only vigilant, but hyper vigilant:
"It's taught us that we have to adopt a state of hyper vigilance. We have to think very seriously the resources we will put behind this vigilance."
House adds that the company remains "humbled and extremely grateful" that so many consumers continue to put their faith in Sony, and he assures everyone that the Welcome Back program was just the first "early steps on a long road." Maybe by the end of the year, all of this will be little more than a nasty memory…