But despite the PSN's resurrection and Sony boss Kaz Hirai's state-of-the-union-like speech, there are bound to be some bitter consumers out there. So how many actually abandoned Sony after this ordeal? Well, according to what Hirai told the Wall Street Journal , only a "very small percentage" of users have canceled their Network accounts. At the same time, he clarified that it's still too early to draw any conclusions based on such early results.
Hirai went further to talk about the PSN's improved security, saying his company has "done everything possible and reasonable to make sure [the] system is secure from attack." As for how Hirai handled the situation, CEO Sir Howard Stringer had this to say:
"If anything happened in this period that was positive, Kaz demonstrated coolness and leadership and reliability absent of disagreement and dissidence that was very impressive."
As for how much time it took, Stringer said Hirai brought the PSN back "faster than anyone else could." And as always, we have the warning that no system is 100% secure but that's a lesson all adults of the world should already know.