For all of you keeping a close eye on any official updates from Sony, it's time for Q&A #2 at the PlayStation Blog .

First off, they confirm your download history and Friends list won't be affected by the downtime and secondly, for all of you who have played more single-player lately, your Trophies "are intact." As soon as things come back online, they'll be re-synched. Furthermore, any data on the cloud for PlayStation Plus members will also be restored, and to repeat Sony Online Entertainment's comments earlier in the week, they issue the following clarification from SOE concerning MMOs like DC Universe Online :

"We apologize for any inconvenience players may have experienced as a result of the recent service interruption. As a global leader in online gaming, SOE is committed to delivering stable and entertaining games for players of all ages. To thank players for their patience, we will be hosting special events across our game portfolio. We are also working on a “make good” plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums."

Lastly, as far as a "goodwill gesture" for this whole mess, the answer is vague, but Sony says they're "currently evaluating ways to show appreciation" for our patience. No idea what that might be just yet, but we're sure users have a few ideas.

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jimmyhandsome
jimmyhandsome
9 years ago

Probably free copies of Infamous 2 for all 77 million members. It'll pass Black Ops for the highest "sales" evah!!!!!

Underdog15
Underdog15
9 years ago

Sweet! That means I'll get 5 copies for all the accounts for my family and friends on my PS3!

Can't complain about that. lol

Lord carlos
Lord carlos
9 years ago

Its all good
But i really want to co op kill some insurgents with my bro in operation flashpoint!!

Danny007
Danny007
9 years ago

They'll probably give something good. Its Sony, they never dissapoint.

faraga
faraga
9 years ago

I don't really want or need something in return, I'll be happy if the PSN is back online with some features added.

Riku994
Riku994
9 years ago

20 or 50 bucks of PSN money for all! They'd go bankrupt XD

TheHighlander
TheHighlander
9 years ago

They could make cloud based saves a standard, free, PSN feature….that would be a very nice gesture to all, though Plus subscribers might want something else since they already have that…

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Cloud based saves should be for all so long as they allow jerkoff devs to lock saves. I mean what's the point? It's not like you can use another person's save to get trophies anyway.

Soultaker
Soultaker
9 years ago

Highlander if they did that though then the hackers im sure would do ANYTHING to get that feature lol and ruin the playstation experience even worse than they've already done already.

TheHighlander
TheHighlander
9 years ago

I'm thinking cloud saves for all and cross game chat for Plus members…

Actually, having written that out, it sounds far more reasonable and likely than I thought.

___________
___________
9 years ago

no, cloud saves are useless because there still locked to your account!
WTF is the point of being able to backup your saves if you cant use them on a different account?

bigrailer19
bigrailer19
9 years ago

They really are doing the right thing here, releasing all these Q and A's! I felt theyve done a good job anyways, but these recent updates of communication really helps! I also think it's great Sony would even think about some sort of compensation, even though they really don't need to. We shouldnt be holding out our hands fr something we dont even pay for. None the less it just shows Sony doesn't want to be in this situation and they will do what's necessary for their consumers.

Anyways it really seems the storm is blowing over. Yesterday I didn't see many headlines on this subject of the PSN outage and this morning I havnt seen any. This is the only thing closely related as anything else Sony has said on the matter! Seems to me people just wanted to get a jump on bashing Sony, anything they can use to dismiss their existence. But again I just wanna see this all dissapear!

It's been a hot topic and I'm glad Ben and PSX have kept us updated even though I've seen a few comments get a lil rowdy! ūüėČ so thanks for keeping us informed through all this as well!


Last edited by bigrailer19 on 4/29/2011 11:07:22 AM

Killa Tequilla
Killa Tequilla
9 years ago

Everything has been answered pretty much. Just 1 thing missing here – when will it be back up?

Now I'm kinda feeling the effects of PSN being down 9 days now.

Clamedeus
Clamedeus
9 years ago

Well the estimate right now is May 3rd. Not sure if it's possible in that time frame. But anything is possible.

Killa Tequilla
Killa Tequilla
9 years ago

Where exactly did you get May 3rd from?

Excelsior1
Excelsior1
9 years ago

sony just told me within a week. they said it's definitely not coming up on this weekend. they told me 2-7 days when i phoned them last saturday so i don't even think they know.

TheHighlander
TheHighlander
9 years ago

Well, remember they are issuing a new firmware update, everything has to be fully restored, rebuilt and tested. The Forensic teams have to be 'done' with the systems, and the new SDKs will have to be distributed to developers. Lots to do in very little time.

Clamedeus
Clamedeus
9 years ago

@Killa

Someone told me that Sony said it or something, but I don't know if Sony has it on the site or not, but I don't believe it's true considering how much they have to do.

And what Highlander stated as well, so I believe May 3rd won't be a concrete date what the person told me. What the person told me is probably false.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I read they are hoping to have "Some features" up by May 4th.

Clamedeus
Clamedeus
9 years ago

@WorldEndsWithMe

I think that's what the guy meant to say to me, but he might of messed up on the dating when he said May, 3rd.

It could be possible some features will work on May 4th, I'm not ruling anything out yet.

TheHighlander
TheHighlander
9 years ago

May 3rd would be good, but I want them to take their time to get it right. No point in going through all of this if they are hacked again within 6 months is there?

Clamedeus
Clamedeus
9 years ago

Certainly not Highlander.

Dancemachine55
Dancemachine55
9 years ago

Since Sony has concentrated on having great single player games to go along with popular multiplayer games, unlike some consoles that concentrate faaar too much on multiplayer (*cough* Xbox *cough*), I am totally fine with Sony taking their time to get all the kinks ironed out.

I would much rather they get it right and get the PSN so secure that hackers would take days to even just get a name. With MGS4, Infamous, Uncharted 2, Dead Space 2, Killzone 3, Heavy Rain with Move, Modnation racers story mode, LBP 2 story mode, Final fantasy XIII, Red Dead Redemption, Gran Turismo 5 and Assassin's Creed 2 to keep me company (along with many great Wii titles I'm yet to finish), I think I'll be fine for whatever length of time PSN is down for.

I also have a 360, and am currently having a few go's of Gears 3 beta. Fun, but the shotgun is WAAAY too overpowered. Also getting into Fable 2, big time! Love that game. Just ignore everything that prat Peter Molyneux boasted about and you'll find it's a good game.

Dreno
Dreno
9 years ago

I'm not looking for any kind of of compensation. Sony does need to do that.

….

Wait!

What if its like a public beating of every hacker involved in this?

Id be good with that. That would be an excellent "goodwill gesture"

A guy can dream right

Beamboom
Beamboom
9 years ago

Gonna be lovely to put this behind us and focus on what matters again: The games. ūüôā


Last edited by Beamboom on 4/29/2011 11:31:29 AM

TheHighlander
TheHighlander
9 years ago

Indeed! I think it's time for an Uncharted 2 triple cash bonus weekend!

Clamedeus
Clamedeus
9 years ago

I agree Beamboom.

TheHighlander
TheHighlander
9 years ago

I like that they thank their customers for their "extraordinary patience". Sony is very correctly recognizing the patience being shown. I hope that their customers continue to be patient because at this point, the biggest victim of the attack is Sony.

Beamboom
Beamboom
9 years ago

Agreed.

Excelsior1
Excelsior1
9 years ago

yes!!! sony thanked me for my extraordinary patience.


Last edited by Excelsior1 on 4/29/2011 11:50:11 AM

TheHighlander
TheHighlander
9 years ago

LOL! Well, if you analyze corporate statements and the language used, I've never seen a company use that phrase before. I've seen plenty of "thank you for your patience" statements before that were simply off the cuff, throw away statements meant for nothing but PR.I just think it's an interesting turn of phrase because it does indicate that whoever is behind the communication has made some attempt to recognize the frustration of the customer. I know you'll say I'm looking too deeply into it, but when you've seen as many corporate thank you's as I have, you get used to the form letter phrasing. At very least Sony isn't doing that.

Clamedeus
Clamedeus
9 years ago

I agree Highlander.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I would have said "Tremendous patience".

Clamedeus
Clamedeus
9 years ago

@World

Haha, yeah. I'm definitely one of those people who are extremely patient when it comes to things.

I've been that way since i was 9 years old.

TheHighlander
TheHighlander
9 years ago

I learned a very important life lesson working for the UK's Civil Service a long time ago. When things go wrong – and they will – running around like a headless chicken and trying to 'do' something about that which you have no control is pointless. Every time there was a crisis of any kind, the most productive course of action – for those not directly involved – was to be patient and adopt a wait and see position. The simple truth is that what will happen, will happen, and generally speaking things do work out in the end. The trick is being patient and catching the crest of the wave at the end of the event so you don't miss the end-game…


Last edited by TheHighlander on 4/29/2011 1:54:29 PM

Clamedeus
Clamedeus
9 years ago

That's very true Highlander.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I'm happy to have access to patience when I need it. I worry the current generation does not.

Clamedeus
Clamedeus
9 years ago

Indeed World, I have seen a lot of people who can't even wait for a minute and throw fits about it. Even at stop lights, before it even turns green people beep horns over and over before it has even turned.

It's pretty ridiculous if you ask me.

main_event05
main_event05
9 years ago

A goodwill gesture from Sony to me would be some sort of update that somehow enables my PS3 to go on search and destroy missions targeting Xbox 360s.

Clamedeus
Clamedeus
9 years ago

Lol

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I do that in real life.

main_event05
main_event05
9 years ago

World, we gotta hang out sometime. BTW I just got a new katana, so… yea…

WorldEndsWithMe
WorldEndsWithMe
9 years ago

If you're ever in the frozen north stop on by.

Clamedeus
Clamedeus
9 years ago

I have a Katana, but it's not real it's a display one. Could I join anyway? :p

main_event05
main_event05
9 years ago

@ Clamedeus
I don't mind, lol. And a sledgehammer would work just as well. however, if you need a battle ready katana check these out.

http://www.trueswords. com/

Clamedeus
Clamedeus
9 years ago

Nice! Thanks for the site, I will use this when I need some Katanas to buy.

Highlightreel
Highlightreel
9 years ago

I don't think they need to compensate us either, but it's mo def a nice gesture. The issue now is it's generally not good to bring something like that up and then not follow through with it. They were better off not mentioning it at all until they just did it. Now with all the discussion about it, there will undoubtedly be people pissed at the compensation.

I think a good thing would be to sell psn money for half off. For example, we could buy $10 for our 'wallet's' and Sony could give us $10 for a total of $20. That way, we get free $$ and they get us to spend more money. It looks good to people because they are giving money for 50% off. (And based on their margin, they'd recoup some of their gifted $10 by having us spend $10 so it's not as bad for Sony). Plus, it looks great to the outsiders. And certainly not all 77 million accounts will take advantage of that.

Or they could just put everything at 1/2 off in the psn store.

I am sort of getting annoyed as I was excited to play Socom with some old Socom friends. "I'm in a glass case of emotion!"

Stay classy PSX…

the P-O-B
the P-O-B
9 years ago

DONT CARE , about trophies … dont care what they are going to give us …. dont care about my friends list….. just tell us when you are going to turn it back on ….. for l can change my pass word …… plus l read that they weren't going to turn it on ,till they could make sure no one can steal content…… l think they should turn on online part …. and keep stores closed till they can figure that out ….. most of the 70 million of us dont steal nothing from them …. but here we r being punished like we all did it r something
..COME ON AND TELL US WHEN U R GOING TO TURN IT ON
IS THAT TO MUCH TO ASK?

Beamboom
Beamboom
9 years ago

Chill, dude. We are not punished. We are getting a safer, better psn. That's what we want.
I reckon the potential danger is over, all looks to be good, now give them time to make a good, stable update that make our psn safer than ever and no rushed patchwork.
I've not been an unconditional defender of Sony in this case, but if there's one thing I will defend it will be their right to "publish when it's done" – it's the only way in this case.

We do not want a repetition of this, can it be avoided.


Last edited by Beamboom on 4/29/2011 1:15:05 PM

RadioHeader
RadioHeader
9 years ago

They're gonna wait 'til the hackers get bored and work their magic on XBL. Everyone should be able to witness their extraordinary powerz. fkn nerds…