With the recent breach of the PlayStation Network's security, concerned PS3 users are wondering how far the damage stretches.

Many have assumed that because their PSN and Qriocity data has been compromised, their personal information stored with Sony Online Entertainment products was also in jeopardy. Obviously, this whole mess has been a hot topic in Sony's forums, and SOE representatives are on hand to confirm that gamers can feel safe with SOE:

"We have been conducting a thorough investigation and, to the best of our knowledge, no customer personal information got out to any unauthorized person or persons."

However, they do add the caveat that they continue to investigate, and should they find any evidence of personal data exposure or loss, they will "promptly notify customers." They do remind us that "SOE's systems and databases are separate from PSN's," which sort of explains how service for Free Realms and DC Universe Online has been restored.

By the way, SOE plans to "make good" on the downtime players suffered (although they haven't said exactly how), and they plan to hold a bunch of in-game events in the coming weeks.

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ColTater
ColTater
9 years ago

I am just glad they are saying they will "make good" regarding the downtime. I am a Plus member and was hoping for some type of minor compensation. Heck, for me even a $2 credit would be something. I mean it was only 44.99 for 15 months, so 7-10 days down really doesn't average out to be that much money. It'd be nice though if they gave all maybe a $10 store credit, or at least a voucher for one free SOE game, not a third party game. Just have to wait and see what they come up with.

main_event05
main_event05
9 years ago

should plus members be comped anything extra? sure you pay but what exactly do you pay for?? I can understand if the PSN was down for at least 30 days since some people only buy month to month, but other than betas, are plus subscribers really missing out on what they pay for?

ColTater
ColTater
9 years ago

Well, if I am not comped financially, they could just extend my Plus service for another 2 weeks or however long it takes to come back up past the time it is set to expire as of now.

As far as your question as to what do I pay for, um I pay for a Premium Service that isn't available. I purchase stuff weekly, not monthly.

main_event05
main_event05
9 years ago

no need for hostility I was just making a point. the things that you buy will still be there when the network comes back. since you purchased a year long subscription, I don't see how a few missed days would hurt you.

ColTater
ColTater
9 years ago

No hostility at all. And your point is valid that the stuff will still be there when it comes back up, so no it doesn't hurt me, it is just more of an annoyance and inconvenience, and when it is something I pay for, I would expect some kind of compensation for the inconvenience.

main_event05
main_event05
9 years ago

ok, well just drop the Plus subscription from the equation and what you have left is just a regular PSN member who can't access the network whom Sony is gonna comp somehow.

**I started off strong there but I lost my train of thought cause my project finished rendering and I stopped to check it out.

slugga_status
slugga_status
9 years ago

I agree a simple time credit for Plus members would be adequate enough. Some Plus members could have been in the final week of their subscription and lost 2 weeks..

We don't need any PSN cash or free games because it simply isn't that big of a deal..

Underdog15
Underdog15
9 years ago

I can see them offering something though. When Microsoft was down for 13 days, they offered nothing. And that's a paid service.

Sony would have a reason to still bounce back as the bigger man with that little factoid. And PSN is free access, already.

Naztycuts
Naztycuts
9 years ago

@underdog
M$ gave out a copy of a game called Undertow during their 11 day outage in '08. I don't think they ever gave an explanation for it though.

Underdog15
Underdog15
9 years ago

Really?!?! I still had my 360 back then and had an XBL account. I got married in the summer of '08, which is when I got rid of the system.

But I obviously missed something when they gave that away because I never got my copy. ūüôĀ

Perhaps it's because I'm not living in America?

jimmyhandsome
jimmyhandsome
9 years ago

I got that game too, it sucked. I don't remember XBL being down though. I read reports apparently it was down for a few people in certain regions.

Gimmedat
Gimmedat
9 years ago

This is so ridiculous that huffington post is saying that SOE is shutting down PSN for good.There is no fact checking going at all in this situation,people are spitting out bs and websites are sopping it up with a biscuit yall,lol.

Killa Tequilla
Killa Tequilla
9 years ago

This proves IGN's ignorance. 1:10 – 1:35.
Now I know I can't trust them & they are 360 fanboys.

http://www.youtube.com/watch?v=t0qO_XgAsV0


Last edited by Killa Tequilla on 4/28/2011 10:47:33 AM

maxpontiac
maxpontiac
9 years ago

I don't need to see that video to understand that IGN favors the 360.

TheHighlander
TheHighlander
9 years ago

Hmmm…

I guess it depends when IGN made the video, but clearly Sony only knew the extent of the breach for about 12 hours before they made their public statement, and even more clearly they have stated that there is no evidence that CC details were accessed.

It should also be pointed out that depending on how liberal you are with your personal information, far more is available to everyone in the globe via Facebook if you use Facebook, or any of the other social networking sites for that matter. That doesn't even begin to cover what Google knows about you.

Clamedeus
Clamedeus
9 years ago

I'm surprised you haven't caught on sooner than now with IGN.


Last edited by Clamedeus on 4/28/2011 10:55:23 AM

gangan19
gangan19
9 years ago

Allot of gaming websites noway days favors the xbox, even when a game releases on ps3 first then on xbox a month later, they would review the game on the xbox a month before it releases on that console.

I can't understand why people go through the length to talk down on the ps3.

wizzardofozzy
wizzardofozzy
9 years ago

EDIT:Irrelevant post.I'm completely out of it today,I knew this yesterday.I thought this was the final"everything's ok"

Me need sleepy.


Last edited by wizzardofozzy on 4/28/2011 12:58:43 PM

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Not defending IGN, they are xbots, but I didn't see any gross misconduct in that video.

AshT
AshT
9 years ago

everything IGN says smells big bais against sony

Killa Tequilla
Killa Tequilla
9 years ago

@World they said information WAS accessed & how bout that Kevin Butler picture?

Snorge
Snorge
9 years ago

@WorldEndsWithMe

I didnt either ….Had to rewind to make sure I didnt miss something…nothing bad in that vid , I think you (Killa Tequilla
were prob looking too deep on that one…BUT IGN is indeed 360 favored but there was no evidence THIS time


Last edited by Snorge on 4/28/2011 12:47:21 PM

WorldEndsWithMe
WorldEndsWithMe
9 years ago

eh, technically private info was accessed, never mind the state of that info. And it's standard practice to use a company's spokesperson or mascots in artwork, even artwork that isn't flattering.

Underdog15
Underdog15
9 years ago

That's nice to hear.

But I wasn't worried. I maintain the stance that I am solely responsible for my banking transactions. The second I start putting trust in a third party is the same second I prove my inability to monitor my own funds.

If something had happened to my CC number, I would have quickly discovered it, and I would have fixed it within the day. I will do that if it happens in the future as well.

I was never worried, and neither should anyone else have been. The lawsuits we're hearing of should shortly come with new notification that suits will be dropped.

The whole thing is silly. The only thing worth being miffed about is that PSN has been down… which is only an inconvenience and nothing more.

This whole debacle has done little more than prove our elitist sense of entitlement as a society. For those who know how to monitor their own funds and know what's most important in life, I'm sure they feel a bit of shame for those around them screaming about the falling sky.

/rant

maxpontiac
maxpontiac
9 years ago

Isn't that the truth? The Bank I use reminds me on a constant basis when something is happening with my money.

But hey, Sony has sure been in the headlines!

WorldEndsWithMe
WorldEndsWithMe
9 years ago

*Fist pump*

packersfan66
packersfan66
9 years ago

Good.

Underdog15
Underdog15
9 years ago

For those rushing to cancel their credit cards.

Make sure you don't cancel your credit card accounts. Please ensure you are merely getting a new card for the sake of preventing fraud.

Cancelling an account can have an adverse effect on your credit rating.

When you call your CC company regarding this issue, be sure to ask them how to properly do so without hurting your rating.

The best thing to do is nothing. Literally. Just watch your account closely. Not obsessively so, but as a rule you should always monitor your accounts a few times a week. If something weird happens, your CC company can fix it without penalty to you so long as you're on top of your game.

Darwin1967
Darwin1967
9 years ago

I'm sure they would also find a way to charge you for cancelling your card and issuing you another one. They will get you coming or going….I hace CC companies!

Underdog15
Underdog15
9 years ago

I'm not sure… if there's fraudulent activity, it's a security feature. Every card has insurance built in. It a "reason" to own a credit card.

I had an unusual purchase about 2 years ago where I bought something in Ontario, and litterally 15 minutes later, it was used at a gas station in BC… which is like a 4 hour flight away.

CC company reimbursed my money, shipped me a new card, and handled the investigation. Didn't cost me a dime. (Although I also don't know the conclusion of said investigation, if it even happened)


Last edited by Underdog15 on 4/28/2011 1:43:15 PM

AcHiLLiA
AcHiLLiA
9 years ago

Very good to hear, still be buying PSN cards anyways.

tornado03
tornado03
9 years ago

Awesome. That's good to hear. It sounds like there getting more confident about restoring the network, we may get it back sooner than what we think. DC Universe Gamers enjoy yourself! It's a Celebration! Ign, in your FACE!

BikerSaint
BikerSaint
9 years ago

On a related note….

Report: Sony Providing New PlayStation 3 SDKs Before PSN Comes Online.

http://www.gamasutra.com/view/news/34332/Report_Sony_Providing_New_PlayStation_SDKs_Before_PSN_Comes_Online.php

As downtime for Sony's PlayStation Network lingers on, Gamasutra sources report that Sony has asked some developers to install new SDKs on their PlayStation 3 devkits prior to the service coming back online.

These new SDKs will provide new security features in response to the massive data leak earlier this week, which compromised user information including passwords, addresses, and perhaps even credit card information.

mid10smaradoarg
mid10smaradoarg
9 years ago

Hey biker did you read the link i left for you in this topic?? Rumor: PSN Shut Down Due To Rebug Custom Firmware

BikerSaint
BikerSaint
9 years ago

mid10smaradoarg,
Yeah thanks, I did read it.

But like I said before I'm 1000% a non-tech n00Bie, so it was wound up being all Greek to me, and all I derived out of it was a headache, LOL.

But "thanks again" for looking out!!!!!

TheHighlander
TheHighlander
9 years ago

Hmm… I wonder whether that's purely network related, or if Sony is taking the opportunity to change some keys before several significant new games arrive.

gangan19
gangan19
9 years ago

I tried to log in in my capital one credit card website where I see my statements and pay the bill and it just told me that…"to many wrong passwords had been entered…please call their contact number.

I guess someone else was trying to get a hold of my information. I suggest to change your passwords guys.

*Hates the new scroll bar -_- *


Last edited by gangan19 on 4/28/2011 11:47:04 AM

maxpontiac
maxpontiac
9 years ago

I somewhat agree with this scroll bar. An option sure would have been nice!

main_event05
main_event05
9 years ago

there is an option.

Right under the bar the says comments there are two new buttons "Toggle Scroll" and "Reload Comments"

gangan19
gangan19
9 years ago

The toggle scrolling option is right bellow the comments tittle. It just doesn't work with some browsers or maybe a restart of the browser. It works after I had restarted my computer cause windows always wants to update everyday.

After I leave a comment it pops back up.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Wait what happened? I'm not sure I understand. If someone was trying to use your credit card they wouldn't need a password, so they were just trying to get into your capital one account online for some reason?


Last edited by WorldEndsWithMe on 4/28/2011 12:21:45 PM

gangan19
gangan19
9 years ago

I just don't know man. My password is saved on my computer something I don't do at all, I was just tired of typing it in every time. That's why I thought it was funny.

How can I enter a wrong password if it's saved on the site.?

I believe someone somewhere else was trying to access it cause my email on the psn is the same as capital one. That's what I think Idk

WorldEndsWithMe
WorldEndsWithMe
9 years ago

THIS site is supposed to have my password saved but half the time it fills it in wrong and I have to do the damn CAPTCHA thing. I hate it.


Last edited by WorldEndsWithMe on 4/28/2011 4:14:25 PM

gangan19
gangan19
9 years ago

oh? i never had a problem…with this site yet.

BikerSaint
BikerSaint
9 years ago

On another related note…..

Hulu & SOE Make Amends For PSN Outage, Cost Estimates Differ For Data Breach.

http://www.gamasutra.com/view/news/34325/Hulu_SOE_Make_Amends_For_PSN_Outage_Cost_Estimates_Differ_For_Data_Breach.php

Streaming video service Hulu and developer Sony Online Entertainment are making special offers to customers in the wake of a PSN outage and associated customer data breach that could end up costing Sony anywhere from tens of millions to tens of billions.

Hulu Plus subscribers were informed by e-mail today that they will receive a one-week credit for the $8 per month subscription to compensate for the inability to access the service through the PS3 since last Wednesday, even though access through other devices including PCs and smartphones was not affected.

Sony Online Entertainment, meanwhile, has promised to host compensatory special events across all their online games this weekend, according to a Kotaku report. The company also promised it would "make good" with players of the PS3 versions of DC Universe Online and Free Realms, with more specific information to come shortly.

Estimates differ widely regarding how much the breach of PSN customer data associated with the outage will end up costing Sony itself.

Speaking to Forbes, data-security research firm The Ponemon Institute estimates damages from such breaches averaged $318 per compromised record in 2010, which could add up to a cost of over $24 billion in Sony's case, according to the report.

Wedbush Morgan Analyst Michael Pachter, however, told Shacknews he thought overall damage to Sony would be minimal, pinning direct cost of the PSN outage at $10 million in revenues and $3 million in profits per week.

Indirect costs from lowered consumer trust could expand this number, Pachter said, unless Sony makes a concerted effort to redeem itself with free offers to customers in the next few months.

The Rothken law firm has already brought a class action lawsuit against Sony for exposing customer data, and the UK Information Minister has promised to question Sony regarding the affair

RadioHeader
RadioHeader
9 years ago

"Sony Online Entertainment, meanwhile, has promised to host compensatory special events across all their online games this weekend"

PSN's back up this weekend? Excellente! I hope a special event includes winning a P4 in GT5. I just cannot save 20 mill.

Another special event – Put Geo's and other known hackers faces in Killzone multiplayer, and make the heads massive for optimum headshots.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Well I don't have any SOE products so I don't care. But I had hoped that stuff announced for DC Universe meant PSN would be back by the weekend. So much for that. I don't wanna game online but I wanna surf the store for goodies and my netflix is all messed up. I know "it still works" but it keeps cutting out and f*cking up.


Last edited by WorldEndsWithMe on 4/28/2011 12:24:18 PM

gangan19
gangan19
9 years ago

Really!? wow, I have mostly all Sony products.

DVD, portable cd player, earphones, home theater receiver, ps3 of course, and a 3d tv soon i hope

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I have Sony products but not Sony Online Entertainment like MMOs.

kraygen
kraygen
9 years ago

Really? That's weird world, I haven't had any issues with netflix other than having to tell it twice to try and log in.

Very odd.