If you have any questions about the PlayStation Network debacle, head over to the PlayStation Blog and check out the new Q&A.

Important questions such as "Was my personal data encrypted?" and "Was my credit card data taken?" are addressed, and right off the bat, Sony says they are "currently working with law enforcement on this matter." They've also enlisted the help of a recognized technology security firm for the sake of a "complete investigation." Obviously, Sony feels strongly about what happened, and they make it plain-

"This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible."

They also make it clear that in regards to personal data, "access was restricted both physically through the perimeter and security of the network." Then they give you some suggestions concerning steps you can take to protect your personal data; specifically, be on the lookout for "email, telephone, and postal scams that ask for personal or sensitive information." Sony will never contact you for this stuff, so ignore any "official" requests you might see.

Oh, and they do confirm that everyone has been notified, and they've "already taken several immediate steps to add protections for your personal data." Read up on that paragraph; it's a little comforting. …a little.

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THEVERDIN
THEVERDIN
9 years ago

Back when the PS2 came out and they stated that you would be able to hook up and play MP and internet, I thought that probably isn't such a good idea. Years later it turns out like this.

Killa Tequilla
Killa Tequilla
9 years ago

You should have said that way back before Ps2 was able to go into internet when internet itself was created.

BikerSaint
BikerSaint
9 years ago

Sega's Dreamcast was the 1st online

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Dreamcast ftw.

RadioHeader
RadioHeader
9 years ago

PS3 ftw

Greatest electrical appliance evar. F*ck you, hackers!

FatherSun
FatherSun
9 years ago

Book 'em Dano!

tornado03
tornado03
9 years ago

Bad boys, whatcha want
Watcha want, whatcha gonna do?
When sheriff John Brown come for you
Tell me whatcha wanna do, whatcha gonna do?

Bad boys, bad boys whatcha gonna do?
Whatcha gonna do when they come for you?
Bad boys, bad boys whatcha gonna do?
Whatcha gonna do when they come for you?

cLoudou
cLoudou
9 years ago

They also stated that security codes of CC could not have been taken as they were not required of the PSN.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I hope they arrest those responsible… for this scroll bar.

They even gave this about 15 seconds of coverage on the regular news, lol.

Jawknee
Jawknee
9 years ago

I'm not diggin the scroll bar either. 🙁

dkmrules
dkmrules
9 years ago

This scroll bar is pretty annoying, please return the comments to beta!

edit: found the toggle scrolling switch, its all good now


Last edited by dkmrules on 4/27/2011 10:08:17 PM

LimitedVertigo
LimitedVertigo
9 years ago

Ugh…ya….I can't get the scroll to disable. It's beyond annoying.

FatherSun
FatherSun
9 years ago

Ditto. Disable button not functioning.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Toggle ability non-functional in latest Firefox: Confirmed.

tes37
tes37
9 years ago

The scroll bar sucks, I can't toggle it off. Maybe it's the crap windows os I'm using.

tes37
tes37
9 years ago

It just started working for me. I think you have to toggle it before you do any scrolling.

Jawknee
Jawknee
9 years ago

Nice find TES.

LimitedVertigo
LimitedVertigo
9 years ago

Still doesnt work for me Tes. 🙁

tes37
tes37
9 years ago

I reloaded the page using my web browser, not the reload comments button. I didn't scroll at all in the comments section, I hit the toggle button and waited a few seconds and the scroll bar disappeared and hasn't returned on subsequent reloads.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

me either, it just jumps to the top. reload comments doesnt work either.

LimitedVertigo
LimitedVertigo
9 years ago

Thanks Tes!!!

World try hitting the "Toggle Scrolling" button than refresh your page. Doing that worked for me.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

okay its gone! Hallelujah, that thing is a piece of sh*t.

Excelsior1
Excelsior1
9 years ago

ha!! great one world. scroll bar was pretty bad. toggle for it didn't work either.


Last edited by Excelsior1 on 4/28/2011 9:03:38 AM

thj_1980
thj_1980
9 years ago

I just am worried about my password it's my main priority.

I just hope they didn't get a chance at anybody's personal information, but really people stoop this low for credit cards and people's information like this.

Just hope xbox live gets hacked to get even. For real, that would stir-up more problems like innocent people and stuff. You get my point? But xbots need a taste of this, and regardless of how many innocent people had their information compromised on XBOX LIVE there is, XBOX LIVE needs a taste of this, just to get even and so the little xbots can keep their mouths closed.

Killa Tequilla
Killa Tequilla
9 years ago

Why would you want Xbox to get hacked, I mean c'mon…
It's 1 thing hating Xbox, but it's another thing when you want some sort of vengeance. It's only going to affect innocent people…

FatherSun
FatherSun
9 years ago

Lets not stoop to that level.

thj_1980
thj_1980
9 years ago

I know, I clearly stated it, but the number of bashers and xbots is too high it out weighs the number innocent people. Sure we have some immature people on PSN too, but I just can't stand xbots.

What's been done has been done, I just hope to get even I was innocent and got striked by this bad news.

AS JFK SAID: "Don't get mad, get even."

Simply doing what he said, that's it.

Just for the innocents of xbox live which there isn't much, blame it on the other loud potty mouths you have over there.


Last edited by thj_1980 on 4/27/2011 10:13:59 PM

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I share your concern that this atrocity fuels the console war and fanboyism, but nobody deserves to have their personal info stolen… or in Xbox Live's case their parent's personal info 🙂

thj_1980
thj_1980
9 years ago

Hahha parent's info, NICE!!!

Killa Tequilla
Killa Tequilla
9 years ago

lol @ World

Imagine if Xbox got hacked and parents saw 100$ worth of XBL marketplace downloads. Parents probably would think it was their kids purchasing CoD DLC when actually personal information was stolen.

PANICinc
PANICinc
9 years ago

If memory serves me correctly, XBOX Live was down for about 2 weeks a couple years back. 2008 I think.
Plus, about a month ago, there was an attack on the servers that process credit card purchases on the Marketplace. Subscribers were only allowed to make purchases using points bought at a store.
Due to network infrastructure, there was no interruption in service when this happened. That's why it wasn't a big news story and the PSN attack is.

cLoudou
cLoudou
9 years ago

MS is trying to get into the good graces of hackers by unbanning banned accounts. Or maybe its for some other reason(s). Conspiracy?


Last edited by cLoudou on 4/27/2011 10:59:53 PM

Jawknee
Jawknee
9 years ago

I'm convinced this was Anonymous. This is exactly what they wanted. Yea they denied responsibility but who wouldn't? They are criminals. Criminals lie.

This guy thinks it was them too and he makes some good points.

http://www.nextgn.com/2011/04/23/anonymous-most-likely-behind-psn-attack/

Bugzbunny109
Bugzbunny109
9 years ago

I guess I need to take Karate again. I need some practice for when they catch these assholes.

Clamedeus
Clamedeus
9 years ago

I don't think you would need any kind of martial arts for these guys.

kraygen
kraygen
9 years ago

nope, just a piece of steel and a dimly lit room with no camera.

Underdog15
Underdog15
9 years ago

I'm sure you could knock them out with a cold real life/unanimated stare.

Jawknee
Jawknee
9 years ago

So they notified everyone as in the people who's info was stolen/compromised, or every PSN account holder? I received no such email and I have not seen any suspicious activity on my bank account.

Killa Tequilla
Killa Tequilla
9 years ago

Well, look at the FAQ's. I got the email, I only had like .10¢ in there so…

Anyway, in the FAQ's they do state it takes a long time to send 70+ million messages.

FatherSun
FatherSun
9 years ago

I have been getting emails for every update Sony has made.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

They are notifying people by email only if they know for certain that their CC# was accessed.

Jawknee
Jawknee
9 years ago

I haven't gotten a single email from them. I had a charge that posted onto my account on the 21st but I checked my last PSN "Funds have been added to your wallet" email and it matches up with my a purchase I made on the 19th which was Tuesday so I know the charge was done by me. I wonder if they are only emailing people that they know were compromised.

thj_1980
thj_1980
9 years ago

I got 1 email, nothing different from what they already stated already. Just your typical don't open any weird messages, answer weird phone calls, and they never ever send out emails unless you said they could.

Also buying something from the store would have been impossible after around 5 a.m EST April 21st. It was down by then.


Last edited by thj_1980 on 4/27/2011 10:20:22 PM

Jawknee
Jawknee
9 years ago

Yea, nothing was bought on the 21st. Charge from my purchase on the 19th just didn't know up on my bank statement until the 21st which isn't abnormal. Sometimes it can take a few days to a week for PSN charges to hit your bank statement.

main_event05
main_event05
9 years ago

ohh crap. I got one of those and i trashed it. but I cancelled the card i 1st signed up with so i'm not too worried.

___________
___________
9 years ago

thats not true, i got a email and i dont have my CC info on my US account only had it on my AU one.
there sending it to everyone, just takes a while to send so many emails.
i think it might have something to do with if you selected to recieve info from sony or not when you signed up.

bigrailer19
bigrailer19
9 years ago

Jawknee-
I believe you will get an email no matter what. Sony stated that it's time consuming to send out 77 million emails! Prolly true! But that everyone should receive and email by the 28 (today)! Hopefully you do!

Simcoe
Simcoe
9 years ago

I got one, but it sounds so suspicious as the domain name is playstation-email.com

Hopefully Sony will clarify the domains that these e-mails are being sent from, especially if they are relying on a mass-marketing company to push out 77 million e-mails in a couple of days.

The e-mail I got was specifically from [email protected] (and if I can get some confirmation on the address from from Sony), the reason why some people may not have received their e-mail might be due to your e-mail provider or program flagging it as spam.

PSTan
PSTan
9 years ago

This problem is just spiraling downward. People need to realize that it wasn't Sony's fault that their information was compromised; rather, it was those who infiltrated the network. In fact, we should be grateful that Sony is taking the necessary steps to deal with this situation. Any lesser company would have collapsed under the pressure.

Good thing is, I don't have my CC info on PSN (too poor to buy DLC lol). Let's hope everyone else won't be adversely affected.

My main problem with PSN down is that it may affect the development of the rest of this year's games. Think about it, especially big games with multiplayer. How are developers going to develop their multiplayers? My assumption is that they have their own private networks that are independent from PSN (example: ND probably has their own network for U3's multi). However, the game I see most directly impacted is Infamous 2. If PSN doesn't start up again soon, Sucker Punch is going to have to go through some crunch time to make sure UGC is stable enough before release, and they need to use the beta for data collection. Downloadable games could cost profits for companies as well.

Let's hope that this all gets resolved soon.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Don't you need a CC to be on PSN in the first place?