It's time to keep a closer eye on your accounts and be more aware than ever of potential scams to obtain more sensitive information.

Sony has revealed that between April 17 and April 19, "certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network."

As you can see through the link, they've taken steps to keep your personal information safe and secure, but there was a span of time where it wasn't , which means everything from your name and birthdate to your password and login could've been obtained by the "illegal and unauthorized intrusion." They say there is currently "no evidence" that any credit card data was taken, but that doesn't mean it didn't happen, so please heed the following warning well:

"For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well."

It's nice to have online banking in such a situation, as you can keep an eye on all your account activity 24 hours a day. …of course, it's nice until something happens to that electronic system and we're screwed all over again. I think I'm going to go live in a tree for a while.

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Sol
Sol
9 years ago

It's a good thing I've never purchased anything on the network with a credit card or anything, let alone with any kind of card… I've been too broke so I haven't bothered downloading any kind of DLC for any of my games (besides I always thought I'd buy the network cards). In any case this whole thing is unfortunate. That's the reason things have to be built from the ground up again…

Excelsior1
Excelsior1
9 years ago

this just sucks. i'm not so worried about my personel info. i will monitor that, but i do hang my my head out of concern for sony. not happy times for sony fans. this 1 in particular. ii know many here care about sony too so i know you are concerned as well.


Last edited by Excelsior1 on 4/26/2011 3:52:48 PM

LimitedVertigo
LimitedVertigo
9 years ago

They got my personal information (so far credit card) and have made 2 transactions on the PSN) I suggest you play it safe and make some phone calls ASAP.

packersfan66
packersfan66
9 years ago

Did they really?

DazeOfWar
DazeOfWar
9 years ago

@Limited: You're joking right? Cause they couldn't have made purchases on PSN because it's been down.

MyWorstNightmar
MyWorstNightmar
9 years ago

Daze, what are you talking about? Sony says it happened between the 17th and 19th. PSN was running then.

Killa Tequilla
Killa Tequilla
9 years ago

I was just fine until I had to swith my fake address on my PSN account to my legit address just so I can get my PS Rewards T-Shirt.

Anyway, im not blaming Sony, things like this happen. Who ever is doing this is to blame. This has now become a 75million+ possibly identity theft by who ever is doing this. I know Sony may not release much information, but they are doing what they are supposed to be doing: working around the clock to get this problem fixed. Who ever is doing this has millions of people angry at them/him/her and is definitely facing time in jail. I hope Sony fixes their problem soon, with a better PSN security.

Dont be mad at Sony, not their fault some bastard decided to hack into their system. It happens. Computer Technology is a bad thing for society.


Last edited by Killa Tequilla on 4/26/2011 3:59:16 PM

tornado03
tornado03
9 years ago

You wild lol!

FatherSun
FatherSun
9 years ago

With all this craziness I wonder when those shirts will be sent. Have you heard anything?

Killa Tequilla
Killa Tequilla
9 years ago

I haven't heard anything but im sure a lot of people wont be getting them because everyone will bring down their personal information as soon as PSN is up. For most, worst case scenario is PSN ID stolen, if not already. Notice that the hacking activity was between April 17 and April 19. PSN was down the 20th so if your credit card info was stolen, you would already know about it. Relax people.

thj_1980
thj_1980
9 years ago

OH SH** JUST GOT REAL. I thought playstation network was secure back then since it was on a gaming system and I always thought "oh jezz, its a gaming system how could somebody hack into a network of a gaming system because it's different then windows." Guess I was wrong on that one. I better get rid of my personal information off it as soon as possible.

Please get psn back up asap so I can get it all off.

Anybody here think that people might start to scam Sony pretending they got robbed but really didn't?

Also, I only got like $2 on my account so if I lost that I would be pretty ticked but it wouldn't be as bad as losing a full wallet of $150.


Last edited by Ben Dutka PSXE on 4/26/2011 3:55:02 PM

TheHighlander
TheHighlander
9 years ago

People can try, but at the end of the day you have to go through your back to chase potentially fraudulent transactions, not Sony.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Denying charges on your credit card is a fairly simple thing. No need to involve Sony.

TheHighlander
TheHighlander
9 years ago

Of course I meant 'bank' not 'back'…stupid typing errors…

Mr Bubbles IGR
Mr Bubbles IGR
9 years ago

so… why not just allow us to game online, and disable the playstation store and other services temporarily so nobody can purchase anything till its fixed- that way we can delete our CC info and change our passwords….just sayin, kinda makes sense.


Last edited by Mr Bubbles IGR on 4/26/2011 3:55:26 PM

Ben Dutka PSXE
Ben Dutka PSXE
9 years ago

I have a feeling that the process of getting the PSN back is far more complex than that, and Sony can't necessarily pick and choose which parts work and when.

NoSmokingBandit
NoSmokingBandit
9 years ago

Because when people's personal information has been compromised you take no chances. It might not also be as easy as shutting down certain servers and leaving others on. PSN is a massive, complicated network and you can't just flip a few switches and be back in working order.

If you can't live without PSN for a few days then you should use the down time to go make some real friends.


Last edited by NoSmokingBandit on 4/26/2011 3:57:26 PM

TheHighlander
TheHighlander
9 years ago

Because the core of PSN is the user authentication. You can't game online without authenticating. So Sony can't just allow online gaming while rebuilding everything else, they have to build everything else first.

Excelsior1
Excelsior1
9 years ago

i've had the same thought, but this looks pretty serious. it's understandable why sony pulled the plug,

FatherSun
FatherSun
9 years ago

To all, Also be aware that even when they network is back on that there is always the possibility of this happening again. I sure hope they can find the responsible party. Like is said before. 70 million Class Action.

TheHighlander
TheHighlander
9 years ago

Well, it's nice that they confirm that we should change our password when logging in, but I planned to do that immediately in any case. It's good that they are stating this clearly though, because a lot of users won't bother unless they are told to do it.

Well, at least we do know something, the reason they turned off the PSN and Qriocity was not simply because someone was stealing DLC using Rebug, rather it was because someone was trying to steal a lot more.

<rant>
The next time someone tells you that hacking the security on the PS3 or creating a custom firmware is harmless, think of this wonderful announcement, and then punch them in the face for being stupid.
</rant>

Ben Dutka PSXE
Ben Dutka PSXE
9 years ago

Eh, I woulda punched them before this.

TheHighlander
TheHighlander
9 years ago

Me too Ben, me too. But I'm trying to be kinder and gentler now.

thj_1980
thj_1980
9 years ago

no need to take up arms Mr. Highlander, just tell them to do install custom firmware onto thier ps3 and let them update a game promising them it will still work after.

IDIOT: I'm going to get ps jailbreak I want to play some Black Ops but I won't touch multiplayer.

Me: OMFG I'm having so much fun playing zombies we got round 44 on accension!!!

IDIOT: Oh jezz that sounds like fun. I think I'll stick with single player.

Me: LOSER!

IDIOT: **One lonely night** Fires up ps3 updates it then B.R.I.C.K.E.D!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HAHAH

LimitedVertigo
LimitedVertigo
9 years ago

Had to cancel my damn credit card, bla.

FatherSun
FatherSun
9 years ago

Punch before, during and after.

Qubex
Qubex
9 years ago

Quite an interesting situation I must say… Wonder how it will all pan out. I was fortunate to have removed all my information before all this occurred when I was doing general updating and maintenance on all my internet and login accounts. Hopefully this has saved my day.

From now on it will be PSN network cards if you will!

Q!

"play.experience.enjoy"

Qubex
Qubex
9 years ago

Quite an interesting situation I must say… Wonder how it will all pan out. I was fortunate to have removed all my information before all this occurred when I was doing general updating and maintenance on all my internet and login accounts. Hopefully this has saved my day.

From now on it will be PSN network cards if you will!

Q!

"play.experience.enjoy"

mid10smaradoarg
mid10smaradoarg
9 years ago

yeah i just read everything and no mention to start any legal actions against those suckers . I would love to read something that stated that sony will do something about it. I mean its great that they are doing everything to give us a better service but i want BLOOD.

TheHighlander
TheHighlander
9 years ago

The firm that Sony has engaged to investigate will get as far as possible to the bottom of it and if they can i any way trace back to specific users, IP addresses or other identifying information, you can bet that criminal proceedings will be forthcoming. No company, let alone Sony, can allow this to pass without going after the perpetrators.

mid10smaradoarg
mid10smaradoarg
9 years ago

Sony. make believe . MAKE THEM PAY LOL

thj_1980
thj_1980
9 years ago

SONY.MAKE THEM PAY!!!!!!!

Awesome slogan!


Last edited by thj_1980 on 4/26/2011 4:06:19 PM

Simcoe
Simcoe
9 years ago

Wow, this is one big clusterf*#k. Sony's reputation took one huge hit, not just with gamers, but once this hits the mainstream media, with the general public.

TheHighlander
TheHighlander
9 years ago

I say, screw them. If people want to stick their heads in the sand, they'll do it no matter what. Even though this hits Sony in particular, this attack and compromise hurts all cloud based services and shows that even a network who's operator is extremely security conscious can be compromised.

The bigger issue is the inability to trace and track those responsible. The Internet was never designed to be used as it is today. the protocols and address scheme were not designed to make that kind of thing easy, the focus was on distributed communication and resilience.

Going forward, the Internet has to change to use new protocols that are very much more security conscious so that when we deal with people online we can be sure of who we are dealing with. That's not something that will happen without government agreement and intervention across the globe. In the meantime, all cloud services and online networks are vulnerable.

Excelsior1
Excelsior1
9 years ago

@simcoe

that's exactly whats going to happen. as sony fans we have to be prepared for it, and just try to ride it out. maybe if psn pops up soon that will mitigate some of the bad press. we can only hope, right? i can't imagine how things can get any worse.


Last edited by Excelsior1 on 4/26/2011 4:09:12 PM

Simcoe
Simcoe
9 years ago

I don't think that Sony would say screw them, bad publicity can lead to a negative image, something that will inevitably cast doubt in the minds of consumers. This will cause some financial pains for Sony, it will not be their downfall but it certainly does not help. While this might have a ripple effect with other cloud services (itunes/app store etc.) they're not the ones that were compromised (yet), Sony was.

Simcoe
Simcoe
9 years ago

@Excelsior1
I don't think it will be a big deal to Sony fans/gamers, it is merely an inconvenience to us, but it can only cast doubt with the general public, and that has to worry Sony, as it would any company that depends on an image of superior quality and reliability.

Excelsior1
Excelsior1
9 years ago

@simcoe

i totally agree with that. it's going to be sony that takes the heat on this. like you said it was sony's network that was compromised. not the others. that's the way the public will view it.


Last edited by Excelsior1 on 4/26/2011 4:25:43 PM

Deathb4Dishonor
Deathb4Dishonor
9 years ago

I doubt the general public will care much about this hack… Especially here in US… Didn't Xbox Live get hacked into and sales somehow manage to be higher than PS3… If a hacked system and 50% failure rate hasn't effected Xbox much then i doubt it will effect Sony… I mean, ppl will talk yea but that topic won't last long

FatherSun
FatherSun
9 years ago

@Solid, Unfortunately Sony is for some reason Evil nowadays and must be destroyed. Go figure. Make quality products and be persecuted.

Mornelithe
Mornelithe
9 years ago

You say that as if the mainstream media ever gave PS3 the chance to begin with. As appropriately put by others, screw them. Mainstream anything is garbage these days.

sirbob6
sirbob6
9 years ago

Well, this is sorta depressing…

Luckily I never use my legit info and have yet to buy something on the network. Now I just wonder who actually hacked into it.

thj_1980
thj_1980
9 years ago

Anyone wonder where they get the equipment to do this?????? What kind of equipment is need for this? Big server computers? Lot's of internet cords? TIME? I would use the big money to buy real actual games then get in trouble with the law.

I'm thinking these guys must be really bright but used their skills unaccordingly.

**signs** Hackers what are we going to do?

mid10smaradoarg
mid10smaradoarg
9 years ago

They are buying tickets to the moon.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

I loled when I heard Xbox Live had been hacked with no equipment and just a little "social engineering"

NissanFlyboy
NissanFlyboy
9 years ago

That was my first thought…Then it was "Frickin China with their frickin super computers!"

FatherSun
FatherSun
9 years ago

@World, was that the time that Xbox Live was down for 2 weeks in 2008. What happened exactly? In comparison to this Sony situation.

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Different incident.

Hezzron
Hezzron
9 years ago

This whole debacle has made me so mad I could kill someone….but I can't, because my PS3 multiplayer games have been shut down!

WorldEndsWithMe
WorldEndsWithMe
9 years ago

Local Co-op: kill your friends right in front of their faces!