Firmware update 3.10 recently released, much to the delight of all you social networking maniacs out there; the update plopped Facebook into the XMB. But there appear to be problems associated with the latest firmware upgrade…

We're seeing multiple reports from PlayStation 3 users around the Internet – and PSXE readers – that after downloading update 3.10, their Blu-Ray drive isn't working so great. In fact, some are saying that every disc now freezes at some point; even Blu-Ray movies. We've seen this problem before because previous updates have also carried a bug that gimps the Blu-Ray drive, thereby causing Sony to issue a quick fix of some kind. Well, the only good news is that they may already be aware of this issue without all the forum hullabaloo. As noted by GOONL!NE , update 3.10 delivered an unannounced feature PC users might be familiar with: the "report" feature. As you can see by the pic provided over there, if your PS3 crashes for whatever reason, you'll have the option of sending an error report to Sony when you boot back up. So maybe Sony is seeing an influx of such reports with Blu-Ray drives freezing left and right, and if so, we can expect a response from them some time soon.

There's nothing more annoying than a freeze. There's just nothing you can do about it and when all Blu-Ray discs start doing it, you may as well drop the controller and cry.

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furbiesmustdie
furbiesmustdie
11 years ago

YES both assassin's creed 2 and GTA IV both crashed and burned today alone, It really is a case of one step forward and two steps back. also first.

PS3addict
PS3addict
11 years ago

First? Ok, whatever. Please browse the acticles and see if you can find five others doing this.

We are a bit too old for that game. I do not run into work and yell "First"! My wife would really hate if I played that game in bed too… LOL

I have not done the upgrade and am glad. I always wait a day or two to see what issues pop up first.


Last edited by PS3addict on 11/20/2009 10:45:18 AM

frylock25
frylock25
11 years ago

careful with that first thing, Ben has been known to put the admin bi#%$ slap on people runnin around yellin that.

englishgolfer
englishgolfer
11 years ago

furbie not cool writing first. get a life.

WorldEndsWithMe
WorldEndsWithMe
11 years ago

lol @ PS3 addict, yeah you don't wanna brag about being first to finish up in bed.

jaybiv
jaybiv
11 years ago

that was classic world!

bOnEs
bOnEs
11 years ago

yea i had no problems with assassin's creed 2 the first couple of nights i played… but after updating, the game froze on me twice last night… i blame the firmware bug but, it could just be a common one… we'll see how many times it freezes tonight :D…

also, fifty-seventh!!


Last edited by bOnEs on 11/20/2009 12:48:09 PM

PS3addict
PS3addict
11 years ago

@ World.. Just a great visual huh? Rush to be done and yell out "First"!?
I think she might wanna kill me if I did that.

webberfan
webberfan
11 years ago

my rock band guitar doesn't wanna work.

Hexen
Hexen
11 years ago

Everyone gets one.

furbiesmustdie
furbiesmustdie
11 years ago

knew i'd regret using the "f" word but it was just too tempting!

Killsignal
Killsignal
11 years ago

i think it's more childish to let something like the word first bother you… whatever

BigBoss4ever
BigBoss4ever
11 years ago

i just did the upgrade last night, hopefully my discs do not freeze.

WorldEndsWithMe
WorldEndsWithMe
11 years ago

me too, now im scared.

johnld
johnld
11 years ago

i have a 60gb and i had no problems of freezing on MW2 even when i do spec ops missions solo.

wiiplay
wiiplay
11 years ago

Yeah I hope it doesn't happen.
How about we just don't play games until Sony releases a patch? That's what I'm doing.
I figure if I don't use the Blu-ray drive, it can't fail, right? (Please say right)

My friend has been having trouble connecting to the PlayStation Network since 3.10 arrived, could it also cause that problem?
Oh and Ben, very nice work maintaining this website. 🙂 It's my favourite PlayStation website on the entire interweb! (Besides playstation.com)

-Wiiplay.

MadKatBebop
MadKatBebop
11 years ago

I upgraded my and Ive experienced no disc freeze's on any of my games so far(hopefully it stays that way).

Jawknee
Jawknee
11 years ago

Had the update since the night of it's release. Been playing Uncharted 2 and(yes yes)MW2 Spec Ops online since. No issues with my slim. Haven't updated my 60gb yet.

TheHighlander
TheHighlander
11 years ago

I've updated a 60GB system and had no issues playing a bunch of Uncharted 2 last night.

Diggity Dan
Diggity Dan
11 years ago

Jawknee is playing a Call of Doody game?!

Jawknee
Jawknee
11 years ago

I know! Haha I never said the multiplayer wasn't addicting. I just said they rarely offer anything new. I was pleasently surprised at some of the new features in MW2. I take back some of my sckepticism. With that said, I'll be done in a week and back to my regular gaming.

Nice High, thanks. I'll update my 60gb beauty tonight.

johnld
johnld
11 years ago

done with modern warfare spec ops a week? that game is kicking my butt on veteran.

Jawknee
Jawknee
11 years ago

Playing with a pal online has helped. A lot! We average about 12 to 15 stars a night. Little more then halfway done. We should be able to knock it out in a week.

laxpro2001
laxpro2001
11 years ago

MW2 was working fine for me… only game I'm playing as of right now lol

Mysterio Spyder
Mysterio Spyder
11 years ago

Ever since I've gotten the update Assassin's Creed 2, MW2, and God Of War Collection all freeze after a short period of play.

Troy Powers
Troy Powers
11 years ago

Man, with EVERY firmware update there's a "FIRMWARE UPDATE X.XX BRICKED/BROKE MY PS3" thread. Come on, man. EVERY time? I'm not saying that none of them are legit, but the vast majority have to be user error.

For the record, I've got a launch 60GB. I've downloaded and installed every firmware update straight from the internet to my PS3, and I've never seen so much as a hiccup. Not meaning that I've never had problems with my PS3 (I can't launch BUZZ while I'm downloading the GoWIII demo, a couple random freeses, etc.), but never anything that seems like it was related to the firmware updates.

BTNwarrior
BTNwarrior
11 years ago

same here, mabye they just built those old 60gigs better.

bigrailer19
bigrailer19
11 years ago

gotta gree with you on this one!

NoMoreWar
NoMoreWar
11 years ago

at what point do you suppose there is even an opportunity for user error? you tell it to download and it does its thing. installs… restarts and boom, it either worked perfectly or messed something up. update 2.40 bricked a LOT of consoles, including my original 60gb. after the install and restart, the wavy background showed up but nothing else appeared. there was nothing that could be done

bigrailer19
bigrailer19
11 years ago

its probably not user error. but the user can reinstall the update and that could pose a fix for the problem. it has for me many times. i made it through 2.40 but even i didnt i wouldnt blame it all on the update.

electronics come and go when they please, and the 60 GB models ran extremely hot. I think melting point was like 90 degrees on the ps3 and i know my 60gb was up there. the thing sounded like a 18 wheeler coming down the highway! i loved my 60gb model, but besides not having B/C my 80 gb is much more preffered! i dont care bout the memory card slots cus most my stuff is on an ext. HDD or flash drive, and my t.v. has memory card slots so…

point is anytime there is a little problem, its the updates fault. i bet if for some reason your ps3 didnt work tomorrow it'd be the updates fault! even if its something tiny as the game freezing, o forbid it! I may be lucky but i have never had a serious problem with any updates, i can handle it freezing on me a couple times, cus most games auto save every 5 sec. now days, and so what you have to turn it off, (i let it sit for a few) then turn it back on. and it sounds like 90% of the comments on here havnt had problems either.

Frenchy17
Frenchy17
11 years ago

Same thing here Troy, my launch PS3 still going strong and I have downloaded every update as soon as it was available. The only time I have ever had freezes of any sort, I was playing EA sports games!

Jawknee
Jawknee
11 years ago

I wouldn't be surprised if most of these claims are coming from MS and their trolls themselves.

FUD.

RustEDalex
RustEDalex
11 years ago

that should be our next poll question which system model has the most issues when updating. my 80GB is doing good.

BTNwarrior
BTNwarrior
11 years ago

updated yesterday but have yet to see the facebook app, anyone know where it is?

bigrailer19
bigrailer19
11 years ago

its under your acct. management icon.

your welcome! 😉

frylock25
frylock25
11 years ago

under the account management option

TheHighlander
TheHighlander
11 years ago

Just as Big says, it's in the Account management screen. I enabled mine last night and it picked up a trophy from Uncharted which was cool.

bigrailer19
bigrailer19
11 years ago

no problems yet! nothin serious n e ways!

i wont lie though it did freeze once right aftre the update but not to the extent in this article. and i wasnt able to look at my profile. kept saying error. but i was able to compare my trophies with a friend, and once i did that it fixed my problem lol so…

ayways no major complaints and if Sony is aware of it whats the big deal? it will be fixed soon!

frylock25
frylock25
11 years ago

in the entire time i have had my ps3 i have only had a few problems with it. 2 or 3 freezes with fallout 3 though i played that for a couple hundred hours. maybe one or 2 other games but nothing ever from a firmware update. my dual shock was being stupid for a while after that one but thats about it.

one time HOME did an update and i had to delete it and reinstall cuz it screwed up. it happens.

i need to go find something wooden to knock on.


Last edited by frylock25 on 11/20/2009 11:19:54 AM

NoMoreWar
NoMoreWar
11 years ago

my 60gb refurb that Sony replaced my original 60gb with due to the 2.40 update bricking is now experiencing this freezing. at least i backed everything up first this time. and its not it totally killed the system like 2.40. it still does everything just fine for me except for playing disc-based games. hopefully they issue a fix soon

bigrailer19
bigrailer19
11 years ago

you can reinstall the update. that ussually takes care of the problem. i reinstalled an update for KZ2 because that game would freeze in a certain spot. after i reinstalled it ran fine! there are things the user can do!

NoMoreWar
NoMoreWar
11 years ago

i have tried multiple things, but reinstalling the update is not an option. it says something like, "the system has the latest software and is up-to-date."
i even ran a full reset of the hdd hoping that it might do something, but no. because the problem is the firmware update, there is really nothing that can be done until sony issues a fix. the system now has 3.10 on it and thus thinks its up-to-date, and when i tried reloading 3.01 on it via flash drive, it says there is no applicable update data because its older.

bigrailer19
bigrailer19
11 years ago

you got bad luck cus like 90% of the comments on here i have had only miniscule problems not even worth mentioning!

i have re-installed before though, i dont know y ur not able to, as i said above i did it when KZ2 suffered a freezing problem and it fixed! i have no reason to try and re-install this update so idk maybe it wont work this time! Sorry man tried to offer some advice.

NoMoreWar
NoMoreWar
11 years ago

you sure that it was a firmware update you reinstalled? or just a killzone 2 game update?

bigrailer19
bigrailer19
11 years ago

firmware, i dont rememeber what update KZ2 was on at that time, but it wasnt long after launch. i remember specifically going to system settings and updating. i wish i knew the update but i dont. it could have been that myabe there was a new update at the time and i got this whole thing wrong but im just trying to offer some advice. IDK honestly anymore, but i can tell you for sure that it wasnt an update or patch for the game!

anyways i also had a PS3 die on me, 60 gb model. but since then my 80gb has posed no problems through and through!

EDIT: i just went to see for your sake if i could re-install this update and your right no can do… well on the bright side im sure Sony will have a fix for those who are having issues, in no time!


Last edited by bigrailer19 on 11/20/2009 12:41:52 PM

NoMoreWar
NoMoreWar
11 years ago

oh ok. i'm betting that it was a new update. i remember a few where there would be a required update like 2.80 or something, and then a day or two later a non-required one would come out as 2.81 for those people who had minor problems. it must have been something like that because its always told me that the system software is up-to-date when i try to redownload any updates.

Geobaldi
Geobaldi
11 years ago

I never download the updates. I wait for them to come on the game discs themselves.

Kaden101
Kaden101
11 years ago

Like most of the above, I have updated every firmware since getting my PS3 just over a year ago, & haven't had any problems at all. It's an 80GB non b/c model.

Oxvial
Oxvial
11 years ago

all of this sacrafices are worth.

because we always wanted to have FACEBOOK on the Ps3.

Cross Chat? you don't need that just buy a 360 and use it for that
BC ? naah you just need to have or buy a Ps2.
Avatars? we already have so why we need more?

FACEBOOK FTW!


Last edited by Oxvial on 11/20/2009 11:37:45 AM

WorldEndsWithMe
WorldEndsWithMe
11 years ago

we did?