I know, I'm sorry. This topic really won't die and I'm not doing the industry any favors by beating a dead horse.
However, for the longest time, I thought the high level of emotion and general complexity of the issue was too closely related to politics, in that no solution could possibly satisfy all parties involved. It's part of the reason Ken Levine said BioWare shouldn't write a new ending because in truth, you'll never please everyone and the complaints could actually increase in number and intensity.
When things get this heated, it's probably best to just bury the issue and hope nobody ever digs it up again (even accidentally). But after I read Jessica Chobot's apology , I think I stumbled upon a light at the end of the tunnel. If you read it carefully, she's not recanting; she's not necessarily going back on her stance. She says she's still "torn," in fact. What she's apologizing for is the emotion with which she made her earlier comments that ticked off a great many ME3 fans.
And that's exactly it. I'm not going back on what I said earlier ; I'm standing by that 100%. But Chobot may have inadvertently hit the nail on the head: This whole issue isn't really about unsatisfactory endings and BioWare's obligation to its fans; it's more about the original reaction. Rather than responding with civil suggestions and feedback, the fans exploded and got incredibly hostile in the blink of an eye. The demands came from everywhere and every last demand had a certain tone to it, a "do this or I won't buy your games again" tone that absolutely does reek of entitlement.
At the same time, if BioWare promised a game where the player's decision would have a significant impact on the available endings, and ultimately didn't deliver, the fans have every right to be upset. I'm still not saying BioWare should change anything (you can hearken back to my art argument, one Chobot cites as a reason why she's torn). But that right is definitely theirs; if they're annoyed, they should stand up and be counted. I honestly believe there would've been no entitlement-based articles if those complaints hadn't sounded so unbelievably whiny and childish. If they had been more informed, if there hadn't been so many knee-jerk reactions, journalists wouldn't have called them out for being spoiled babies.
So in the end, it's just that your actions were, on the surface, those of spoiled brats. You aren't "wrong" because you're certainly allowed to complain. You paid for the product and weren't happy with it. So yes, speak up. But the attitude is what prompted the wars; the attitude is likely what caused Chobot to react the way she did; the attitude is not something that helps the industry. We need to be a little more adult about our protests in the future. That's all I'm saying.
Related Game(s): Mass Effect 3