PlayStation provides a decidedly smooth user-end experience. One can expect this from a well-established giant in gaming. To transact on the PS Store, you need only a virtual wallet application.
Yes, you can do it in other ways. Credit or debit card transactions will never stop being an option. Digital wallets just make it so much easier. A few clicks and you are done.
The game is in your library, and you are ready to go.
Digital wallets have revolutionized not just e-commerce but the world of gaming. What implications do they have for how people move money around online? Let’s get into it.
First, what is a digital wallet?
Think of a virtual wallet like a middleman. When you use PayPal to buy a game on the PS store, you are still (probably) tapping into your traditional network of banking technology. PayPal will register the transaction through your credit or debit card and then instantly facilitate the payment.
You benefit from the speed, ease, and security of the transaction. Instead of typing in all of your banking information (and goodness, that takes forever using a PlayStation controller), you click a few buttons and you’re done.
Many digital wallets will allow you to pay with QR codes, saving even more time. With that, you simply scan the code and go directly to your virtual wallet payment portal.
No, your virtual wallet is not a bank. In practical terms, it’s really not so different from a physical wallet. Yes, PayPal and other virtual wallets allow you to transact anywhere, at any time with people all over the world.
Yes, it has a customer service department—a feature sorely lacking in leather wallets. It has invoicing features, detailed transaction histories, and other abilities only possible thanks to the wonderful world of digital technology.
But at the end of the day, it’s a simple service. Put your money in, and use it at will in an easy format.
Why this matters:
On the PlayStation Store, transaction speed is a matter of convenience. The game you bought is already going to take half your life to install. Speedy transactions help you get to the good part that much faster.
For other products, it’s really an essential component of the overall service.
For e-commerce, it’s a major component of conversion. Almost 25% of consumers will abandon a transaction simply because it is taking too long. They don’t want to fill in forty fields. They don’t want to give their height, weight, and shoe size just to buy a puzzle online.
Virtual wallets take a lot of friction out of that experience.
Then there is the increasingly popular world of online sports betting/casino gaming. Here, the transaction process is notoriously complicated.
To ensure player safety, verification processes are implemented. This is ultimately a good thing. It means that the casino and your bank are working together to make sure that the transaction goes as it should.
On the user end, however, this verification process produces a messy, often frustrating experience. It can take days for the money you won to hit your bank account. Imagine how that would feel in the physical world.
If, at the grocery store, the cashier said, “You can expect your change in 3-5 business days,” would you ever go back?
Virtual wallets help to smooth over those pain points. Many of the verification requirements are taken care of. As a result, platforms like InstantWithdrawalCasino.com can provide a safe, smooth user-end experience without compromising in the department of convenience or safety.
The PlayStation Standard of Excellence
Well-established brands like PlayStation get where they are not only by offering a product that people want but also by building well-oiled systems that make transacting smooth and enjoyable.
As consumers, when we think about transaction speed, our minds go mostly to convenience. We don’t want to buy something if it will take six years to facilitate. We want instant gratification, and we aren’t willing to wait for it either.
Removing steps from the transaction process is excellent—but it needs to be done the right way. Digital tools like virtual wallets, data encryption, and other cybersecurity features strike the necessary balance between ease of use and safety.
All of those tedious transaction fields and verification steps that hinder transactions and keep money from hitting your account in a timely manner stink. That doesn’t mean they aren’t there for a reason.
Brands that want to take PlayStation’s approach to convenience must do so the right way. By building transaction processes that are as safe as they are fast.
By leveraging encryption-based technology, including virtual wallets, brands can facilitate faster, safer transactions. It’s good for business. It’s good for consumers.